Payment statuses

A payment status shows the state of a transaction in progress.

You manage payment statuses in the "Statuses" subsection of the "Payments" section. It already contains the statuses required to process transactions.

The preset statuses are grouped by payment and refund events.

Payment:

• Payment awaiting
• Partially paid
• Paid
• Payment expired
• Payment canceled

Refund:

• Refund pending
• Partial refund
• Full refund

You can't create or edit statuses in the payment settings. You can, however, link the preset statuses to the statuses of your order storage (opens in a new tab). The payment status in the order card then changes automatically.

To link payment system statuses to order storage statuses, select the order storage in the "Statuses" subsection. In the status settings, each preset payment status acts as a trigger: in the "Order Status" column, select, one by one, the order storage status that corresponds to each payment status. Check that the statuses are set correctly and click "Save".