User subscriptions
The user card (Users → Edit User) has a Subscriptions tab that lists all of the user's subscriptions.
For more on the user card, see the user editing section (opens in a new tab).
User subscription list
The tab shows all of the user's subscriptions, both active and ended or canceled, so you can see the account's full subscription history.
For each subscription, the table shows:
- Name: the subscription name from the module settings (opens in a new tab).
- Status: the current state of the subscription (for example,
active,expired, orcanceled). - Expiration Date: when the current paid period of the subscription ends.
Manual actions for custom subscriptions
Subscriptions linked to a custom payment account are not charged automatically. An administrator renews and cancels them manually from the user card.
The row of such a subscription has these actions:
- Renew: adds one more subscription period to the current expiration date. Use it to record a payment the user made outside the system (in cash, by bank transfer, or against an invoice).
- Cancel: ends the subscription immediately. The subscription status changes to
canceled, the subscription is no longer considered active, and it no longer appears in the user's active subscriptions in the API.
The provider manages stripe and midtrans subscriptions automatically, so manual actions in the user card are not available for them. Users cancel these subscriptions themselves through the client API.