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Order info

The window with complete order information opens from the order list or by clicking on the order number in the payment table.

Product Table​

Contains a list of all products in the order. For each product, the following is displayed:

  • Image
  • Name
  • SKU
  • Currency (currency)
  • Price (price)
  • Gift — a label indicating if the product is a gift (added as a gift under discount conditions)
  • Quantity in the order
  • Stage — the current status of the item in the order

Editing Products in an Unpaid Order​

While the order is unpaid, the product table is available for editing:

  • You can change the quantity of the product.
  • You can remove a product from the order. The last product in the order cannot be removed.

Below the product table is the Update Prices button. It updates the prices of the products in the order to the current ones: confirm the action in the pop-up window by clicking the Update button.

Refund​

This block is displayed if the order has been paid. It contains information about the refund with the option to leave a comment.

Order Attributes​

Data from the order form — fields filled out by the user during checkout (name, address, delivery type, etc.).

Payment History​

The table is displayed if the order has been paid. It contains a chronological history of payment events for this order.

Order History​

A timeline of all status changes and events related to the order since its creation.

Split Payment​

If there is a product with a split price in the order, the order becomes a split order — payment is made in parts through several payment sessions.

How It Works​

Each payment session covers one or more parts of any products in the order. The user chooses which parts to include in the current session:

  • Minimum — one part from any product.
  • Maximum — all remaining parts in the order (full payment in one session).
  • Parts from different products can be mixed in one session.

The order is considered fully paid when all parts of all products have been paid.

Mixed Order​

If the order contains products with both split prices and without them, the product without a split price is paid as one part default, equal to its full price. This part can be included in the payment session along with parts of other products — following the same rules described above.